FAQ

Frequently Asked Questions

Should you have any questions and/or concerns, please email [email protected]

  • What's in the Prospark comprehensive solution?

    1. ProSpark is a technology platform that your organization can use to support your learning and development needs.
    2. We also have a set of professional services that includes content development and delivery, customized solutions, training consulting, on-site & remote support, and advanced analytics tools.

  • Does your platform come with content?

    Yes, as part of our professional services, we offer content creation. We have content in four main categories:

    1. Industry Specific Training
    2. Certification Training
    3. Competency Based Training
    4. Soft Skills

  • How does your content offering differ from your competitors?

    We customize the content to meet the client’s training objectives and goals. Additionally, we work closely with our clients to understand the company’s culture to deliver training in an effective manner that is enjoyable, interactive, engaging and easily adoptable.

  • How can I modernize outdated and manual specific content?

    We will work with your respective teams to update and tailor the content using our in-house content developers and instructional designers.

  • How do I sign up to learn more about your service?

    Please click “Request A Demo” and a ProSpark representative will contact you to schedule a demo, We would like to showcase our capabilities and functionalities to ensure it fits with your training and development needs and demands.

  • What do I do if I have any questions?

    Feel free to contact ProSpark 24/7 customer service at [email protected]. We will respond to your request/questions at our earliest convenience.